Dispatches From The Geeks

News and Announcements from the MCS Systems Group

Change in CELS Service Desk Hours

As you may be aware, Kat Tylka will be leaving Argonne at the end of next week. We’re sad to see her go, and hope her new endeavors go well.

With Kat’s leaving, it leaves us short staffed at the CELS Service Desk. To help alleviate the strain in keeping the desk staffed while getting tasks done that require being away from the desk, we’re going to shift things up a bit.

If you need help from us, the best course of action, as usual, is to send an e-mail to help. If you can’t send e-mail and need to call, you can call our general help line at 630-252-6813.

However, effective July 9, staffed hours at the CELS help desk (2E17) will be reduced to 9:30 AM – 11:30AM, and 1:30PM – 3:30PM. If you need in-person help outside those hours, please visit the BIS Service Desk (next to the west entrance of TCS). They’ll help you if they can, or escalate to our team when they can’t.

Thanks!


Craig

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Written by Craig Stacey

June 29, 2018 at 9:49 am

Posted in Uncategorized

Limited Network interruption on July 9, 7PM

BIS needs to perform a critical maintenance task on the firewalls. The scope of the outage with regards to CELS users is a 5-10 minute outage that will affect:

* All authenticated wireless (Argonne-Auth).
* Desktops in BIO, EVS.
* Servers and services in BIO/EVS/MCS/CELS.

If this 5-10 minute outage on Monday, July 9, 7PM poses a critical problem for you, please let me know by Friday (tomorrow) morning.

Thank you.

Craig

Written by Craig Stacey

June 28, 2018 at 11:58 am

Posted in Uncategorized

Maintenance window for GitLab services Thursday 2018-06-28

A maintenance window of our GitLab services has been planned for Wednesday 2018-06-28 from 12:00 to 13:00 in order to update the software.

GitLab services provided by gitlab.cels.anl.gov and xgitlab.cels.anl.gov will be unavailable during maintenance.

Service is expected to be restored by 13:00 on 2018-06-28, and may be available sooner than that.

If this window poses undue inconvenience please let us know, we can reschedule if needed.

– CELS Systems

Written by Craig Stacey

June 27, 2018 at 1:04 pm

Posted in Uncategorized

ftp.mcs.anl.gov back in service

The host ftp.mcs.anl.gov (ftp://ftp.mcs.anl.gov) and the http view (http://ftp.mcs.anl.gov) are both back online. Sorry for the inconvenience of the downtime.


Craig

Written by Craig Stacey

June 20, 2018 at 5:38 pm

Posted in Uncategorized

Update: ftp.mcs.anl.gov return to service delayed

Transferring the data to the new host is taking longer than we’d like. Current ETA is COB tomorrow, 6/20/18. While the transfer is happening, the web interface at http://ftp.mcs.anl.gov is offline.


Craig

Written by Craig Stacey

June 19, 2018 at 5:03 pm

Posted in Uncategorized

Update: ftp.mcs.anl.gov offline – ETA is COB 6/19/2018.

We expect to have the system back online some time tomorrow afternoon. Sorry for the inconvenience on this. All files are still retrievable via the web interface at http://ftp.mcs.anl.gov, however the FTP interface will be down until the new server is stood up.

Craig

On Jun 18, 2018, at 9:50 AM, Stacey, Craig <stace> wrote:

We’re debugging an issue on ftp.mcs.anl.gov and the service is offline until further notice. A soft estimate is that it will be back in service later today.

Thank you.

Craig

Written by Craig Stacey

June 18, 2018 at 6:08 pm

Posted in Uncategorized

ftp.mcs.anl.gov offline

We’re debugging an issue on ftp.mcs.anl.gov and the service is offline until further notice. A soft estimate is that it will be back in service later today.

Thank you.

Craig

Written by Craig Stacey

June 18, 2018 at 9:50 am

Posted in Uncategorized

COMPLETE: GitLab maintenance window

Maintenance of our GitLab services has been completed. Please let us know if you encounter any issues by emailing help@cels.anl.gov

– CELS Systems

Written by Craig Stacey

May 30, 2018 at 12:26 pm

Posted in Uncategorized

STARTING: GitLab maintenance window

Beginning work to update our GitLab services at https://gitlab.cels.anl.gov and https://xgitlab.cels.anl.gov

Services will be disrupted during this maintenance window.

Service is expected to be restored by 13:00 CST and may be available sooner than that.

We will send a followup email upon completion of the work.

– CELS Systems

Written by Craig Stacey

May 30, 2018 at 12:05 pm

Posted in Uncategorized

Maintenance window for GitLab services Wednesday 2018-05-30 12:00 – 13:00 CT

A maintenance window of our GitLab services has been planned for Wednesday 2018-05-30 from 12:00 to 13:00 in order to update the software.

GitLab services provided by gitlab.cels.anl.gov and xgitlab.cels.anl.gov will be unavailable during maintenance.

Service is expected to be restored by 13:00 on 2018-05-30, and may be available sooner than that.

If this window poses undue inconvenience please let us know, we can reschedule if needed.

– CELS Systems

Written by Craig Stacey

May 29, 2018 at 3:12 pm

Posted in Uncategorized