Dispatches From The Geeks

News and Announcements from the MCS Systems Group

CELS Help Desk hours changed

Hi, folks.

Due to some staffing changes that have left us temporarily short-staffed, we need to reduce the in-person hours for help desk coverage at the CELS Help Desk. Until further notice, in-person Help Desk hours are Monday to Friday, 9:00 AM to 11:30 AM, and 1:00 PM to 3:00 PM.

We’ll still be monitoring for trouble tickets outside those hours, however nobody will be sitting at the help desk. As always, send your issues to help@cels.anl.gov (or systems@mcs.anl.gov) to create a ticket.

(As a side note, due to illness the HD won’t be staffed at all today, November 2. If you can’t send e-mail, you can see who’s available in their office of me, Max, Ti, or John Roberts.)



Written by Craig Stacey

November 2, 2015 at 9:57 am

Posted in Uncategorized

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