Dispatches From The Geeks

News and Announcements from the MCS Systems Group

Experiencing issues with Dayforce 4/27

In case you’re having issues with dayforce:

After scheduled Dayforce maintenance today we have noticed intermittent issues with trying to connect or manage reports:

a) Users login and sit at the attached screen with the greenbar showing Dayforce/HCM loading, but it never connects.

Killing the browser and then re-logging in to a new browser instance we are able to login successfully

b) Logging in as manager and could not load employees. Trying again seems to work.

We have opened a ticket with dayforce support and have created a parent incident in our ticketing system- INC0013605. We currently do not have any reports of issues by Argonne employees.

We will keep you updated to the status as we learn more.

Jack

_________________________

Argonne National Laboratory

Jack Schmidt

IT Process Manager/Service Manager

CIS Service Management

630-252-1533

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Written by Craig Stacey

April 27, 2014 at 2:45 pm

Posted in Uncategorized

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