Dispatches From The Geeks

News and Announcements from the MCS Systems Group

Resolved: Experiencing issues with Dayforce 4/27 (RESOLVED)

Received the following from CIS:

Dayforce reports that the issues we have reported have been resolved.

Thank you,

Jack

Written by Craig Stacey

April 27, 2014 at 3:57 pm

Posted in Uncategorized

Experiencing issues with Dayforce 4/27

In case you’re having issues with dayforce:

After scheduled Dayforce maintenance today we have noticed intermittent issues with trying to connect or manage reports:

a) Users login and sit at the attached screen with the greenbar showing Dayforce/HCM loading, but it never connects.

Killing the browser and then re-logging in to a new browser instance we are able to login successfully

b) Logging in as manager and could not load employees. Trying again seems to work.

We have opened a ticket with dayforce support and have created a parent incident in our ticketing system- INC0013605. We currently do not have any reports of issues by Argonne employees.

We will keep you updated to the status as we learn more.

Jack

_________________________

Argonne National Laboratory

Jack Schmidt

IT Process Manager/Service Manager

CIS Service Management

630-252-1533

Written by Craig Stacey

April 27, 2014 at 2:45 pm

Posted in Uncategorized

Maintenance on MCS Computer Servers / Emptying Sandbox

Hi all,

Our compute servers are due for some maintenance and reconfiguring. We’re going to start this process by doing a single one, and based on that decide the schedule for the rest. Pay special attention – /sandbox will not be preserved. This maintenance will also become a quarterly thing on our compute servers, including the resetting of scratch space such as /sandbox. We’ll warn you beforehand, of course, but try to keep this in mind. What follows is the announcement you’ll see for these maintenance activities going forward.

On Tuesday 29th, from 9am to 3pm, we will be performing maintenance on the following MCS compute servers: crush.mcs.anl.gov

During this maintenance window we will be resizing the disk partitions, and reinstalling the operating system (Ubuntu Precise) with the latest patches.

**Important**
During this maintenance window we will be permanently deleting all items in the /sandbox filesystem.
Please ensure you have retrieved any needed data from /sandbox prior to the start of this maintenance. Your data will not be recoverable if it is deleted during this process.

Written by Craig Stacey

April 25, 2014 at 9:55 am

Posted in Uncategorized

Videoconferencing at Argonne

The lab is looking into what it’s going to do for a conferencing solution going forward. We currently use Adobe Connect (which is up for renewal at end of the fiscal year) as well as ReadyTalk (which is going away at the end of the FY). If you have any thoughts on what you do and don’t want in a videoconferencing solution, please pass those thoughts on to me. I’m part of a working group to help decide what the lab should pursue and want to make sure I have a good grasp of what you feel is working well and what is lacking.

Think about what features are important to you. Is video important? Phone links/audio bridge? Recording capability? One to one vs. seminar style? Screen sharing/control? Something I’m not thinking of?

Also, do you have tools that you think are especially worth considering?

Let me know. Thanks!

Written by Craig Stacey

April 22, 2014 at 4:23 pm

Posted in Uncategorized

WordPress Upgrade Postponed

All,

We’re going to postpone this upgrade. WordPress put out a new major release since the first upgrade announcement yesterday and we’ll need to test it first.

thanks!
-John

On Apr 16, 2014, at 1:32 PM, John Roberts wrote:

> All,
>
> We need to upgrade our WordPress install to the latest version. We plan to do this tomorrow, April 17th, at Noon. > Downtime is expected to only last for a couple of minutes. >
> The following sites will be affected:
> argo-osr.org
> cerisc.mcs.anl.gov
> esp.alcf.anl.gov
> estrfi.cels.anl.gov
> events.alcf.anl.gov
> events.cels.anl.gov
> extremecomputingtraining.anl.gov
> inside.cels.anl.gov
> jlse.anl.gov
> papka.alcf.anl.gov
> press3.mcs.anl.gov
> sc11.anl.gov
> sc12.anl.gov
> symposium30.cels.anl.gov
> tcs.anl.gov
> http://www.mpich.org
>
> Please let us know if you have any questions/concerns by e-mailing systems@mcs.anl.gov >
> thanks.
> –
> John Roberts
> Argonne National Laboratory
> Desktop/Network Support
> MCS/CLS/LCF
> jeroberts@anl.gov

Written by Craig Stacey

April 17, 2014 at 10:17 am

Posted in Uncategorized

WordPress Upgrade

All,

We need to upgrade our WordPress install to the latest version. We plan to do this tomorrow, April 17th, at Noon. Downtime is expected to only last for a couple of minutes.

The following sites will be affected:
argo-osr.org
cerisc.mcs.anl.gov
esp.alcf.anl.gov
estrfi.cels.anl.gov
events.alcf.anl.gov
events.cels.anl.gov
extremecomputingtraining.anl.gov
inside.cels.anl.gov
jlse.anl.gov
papka.alcf.anl.gov
press3.mcs.anl.gov
sc11.anl.gov
sc12.anl.gov
symposium30.cels.anl.gov
tcs.anl.gov
http://www.mpich.org

Please let us know if you have any questions/concerns by e-mailing systems@mcs.anl.gov

thanks.

Written by Craig Stacey

April 16, 2014 at 1:32 pm

Posted in Uncategorized

Update: MCS sites available again.

We have successfully wrangled the beast. Boy, do we hate botnets.

Written by Craig Stacey

April 15, 2014 at 5:04 pm

Posted in Uncategorized

DOS attack on MCS sites

Some of our sites are being hit with a denial of service attack. This is resulting in temporary failures on a number of MCS sites, including http://www.mcs.anl.gov. We’re working to get things back up quickly.

Written by Craig Stacey

April 15, 2014 at 4:29 pm

Posted in Uncategorized

Reminder: Summer 2014 Visitor Equipment Orders Due

Just a reminder, we are sending in our orders this Friday, April 18th. If you have already responded to us, you can ignore this message.

Hi all,

Summer is approaching and so it’s time to order any new equipment needed for the influx of visitors.

Below are the specs on our recommended equipment for this summer. Feel free to request a desktop, monitor or both as needed. To ensure your equipment is here prior to your visitor’s arrival, please submit your orders to systems@mcs.anl.gov before Friday, April 18th.

If nothing is submitted to us by April 18th, we will assume you have made other arrangements and we won’t be able to guarantee we will have anything available on their start date if this changes.

Lastly, if possible, let us know who your order will be associated with so we can get them distributed easier when the machines arrive.

As always, let us know if you have any questions!

Recommended Desktop:
* HP EliteDesk 800 G1 Small Form Factor
* $805 ea
* Intel Core i5-4570 Processor (3.20 GHz)
* 4GB DDR3 RAM
* 500GB HDD
* Integrated Intel HD Graphics 4600

Recommended Monitor:
* HP Compaq LA2405x – LED monitor – 24”
* $265 ea
* 1920×1200

thanks!

John Roberts
Argonne National Laboratory
Desktop/Network Support
MCS/CLS/LCF
jeroberts@anl.gov

Written by Craig Stacey

April 15, 2014 at 1:43 pm

Posted in Uncategorized

Upcoming IT Maintenance Weekend

CIS is planning their next maintenance weekend from Friday, May 16 through Sunday, May 18. The actual scope of the work to be performed is not yet set, but please let us know if there are any significant impacts any sort of outage would have during these dates so we can plan accordingly.

Thanks!

Written by Craig Stacey

April 15, 2014 at 1:30 pm

Posted in Uncategorized

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