Dispatches From The Geeks

News and Announcements from the MCS Systems Group

Update Confluence Upgrade – Tuesday May 20th

The update has hit an unforeseen snag. We’re working on bringing things back, but will probably be another couple of hours. We’ll send an update when there’s more.

Written by Craig Stacey

May 20, 2014 at 9:03 am

Posted in Uncategorized

Confluence Upgrade – Tuesday May 20th

All,

We will be performing maintenance on our Confluence server tomorrow, May 20th at 8AM. We will also be upgrading the installation to the latest version. We expect downtime to be no more than 15-30 minutes.

If you have any questions or if this outage window will cause any problems for you, please let us know by e-mailing systems@mcs.anl.gov

thanks!

Written by Craig Stacey

May 19, 2014 at 1:29 pm

Posted in Uncategorized

Outdated OS and external connectivity.

This is an update/followup to this post: http://wp.me/p3jwfN-5Z

As older versions of operating systems and browsers stop being supported, the lab will be blocking their access to external sites to help prevent malicious sites from exploiting unpatched security issues. Windows XP has been blocked since April, for instance, as have older versions of Mac OS. (This blocking is implemented on the lab’s wireless networks and VPN. The MCS wired desktop network does not *currently* block this traffic.)

The following additions have been made to the lab’s blocking policy. Allowable versions are listed below — if you’re running an older version, you will need to update. Machines that are maintained by Systems will be up to date, so this really only applies to self-managed machines.

* Mac OS 10.7.5 and newer are allowed
* Mac OS 10.8.5 and newer are allowed
* Mac OS 10.9.2 and newer are allowed — note 10.9.3 was just released, so this may change to reflect that in not too long.

* Java 1.7.0_55 and newer
* Java 1.8.0

* Chrome 33.0 and newer

* Firefox 24.0 (primarily included for linux distributions that have patches included, v25-27 are blocked) * Firefox 28.0 and newer

We’ll send reminders on this from time to time, but in general you should know if you’re being blocked due to outdated software.

Thanks!

Written by Craig Stacey

May 19, 2014 at 10:35 am

Posted in Uncategorized

CIS Maintenance Weekend 5/16-5/18, 2014

Please see the announcement from CIS on their maintenance activities this weekend.

WHAT ARE WE DOING?

Argonne’s quarterly IT maintenance weekend is scheduled for Friday, May 16, thru Sunday, May 18. Expect that any laboratory network and core IT services may be effected during the weekend.

Specifically:

· Voice mail will be unavailable from 5 to 7 p.m., Friday, May 16. During this time, voice mail messages will not be received nor will they be retrievable.

· Inside Argonne, the main Argonne Website, Inside Argonne Blogs, Web applications and a few business applications will be unavailable from 7 p.m. to midnight on Friday, May 16.

· SharePoint will be unavailable from 8 a.m. to noon on Saturday, May 17.

· Authentication to Cloud applications such as BOX, Dayforce and Service Now will be unavailable from 10 a.m. to noon on Saturday, May 17.

· All business applications will be unavailable during the overnight hours from Saturday, May 17 to Sunday, May 18.

· CIS will perform verification of IT services on Sunday, May 18 to ensure all services are functioning for business hours on Monday, May 19.

WHEN WILL THIS OCCUR?

May 16th, 2014, 5:00 p.m. thru May 18th , 2014, ~5:00 p.m. We expect the maintenance to be complete Sunday morning and will then be followed by a verification process after which an “all clear” message will be sent.

WHAT IS THE EFFECT ON YOU?

Unless there is an unforeseen issue with the upgrades, you should not be affected outside of the maintenance window.

FOR MORE INFORMATION

Report issues with services after the maintenance is complete to the CIS Service Desk at ext. 2-9999 option 2.

Written by Craig Stacey

May 16, 2014 at 3:26 pm

Posted in Uncategorized

Update: Outlook Web App Issues Resolved

CIS reports the issues are resolved.

The connection issues with OWA have subsided and CIS is looking into the root cause. Please contact the CIS Service Desk at 2-9999 option 2 if you’re still experiencing issues.

Craig

From: cels-systems-announce-bounces@lists.anl.gov [mailto:cels-systems-announce-bounces@lists.anl.gov] On Behalf Of Stacey, Craig J.
Sent: Tuesday, May 13, 2014 10:27 AM
To: cels-systems-announce@lists.anl.gov
Subject: [Systems Announce] Outlook Web App Issues

Please see the below announcement from CIS.

IT Admins,

CIS is experiencing connectivity issues with Outlook OWA. We are working to resolve these issues and will provide an update when more information becomes available.

Written by Craig Stacey

May 13, 2014 at 11:35 am

Posted in Uncategorized

Outlook Web App Issues

Please see the below announcement from CIS.

IT Admins,

CIS is experiencing connectivity issues with Outlook OWA. We are working to resolve these issues and will provide an update when more information becomes available.

Written by Craig Stacey

May 13, 2014 at 10:27 am

Posted in Uncategorized

Systems Announce RESOLVED: Primary database server offline

We’ve brought the database server back online, and restarted all the related services.

We are investigating the cause of the outage and will have details soon.

We regret the inconvenience.

Happy Mother’s Day.

Written by Craig Stacey

May 11, 2014 at 11:19 am

Posted in Uncategorized

Primary database server offline

Our primary database server has gone offline and this is affecting our ticketing system, WordPress installations and other web applications. We are working on the issue and will announce when things are back.

Written by Craig Stacey

May 11, 2014 at 9:03 am

Posted in Uncategorized

Maintenance on MCS Compute Servers / Emptying Sandbox

Hi All,

Over the next several business days, we will be performing maintenance on the following MCS compute servers with an outage window expected from 9am to 3pm.

Wednesday, May 7th:
crank.mcs.anl.gov
steamroller.mcs.anl.gov

Thursday, May 8th:
grind.mcs.anl.gov
churn.mcs.anl.gov

Friday, May 9th:
trounce.mcs.anl.gov
octagon.mcs.anl.gov

Monday, May 12th:
vanquish.mcs.anl.gov
thrash.mcs.anl.gov

Tuesday, May 13th:
octopus.mcs.anl.gov

During this maintenance window we will be resizing the disk partitions, and reinstalling the operating system (Ubuntu Precise) with the latest patches.

**Important**
During this maintenance window we will be permanently deleting all items in the /sandbox filesystem.
Please ensure you have retrieved any needed data from /sandbox prior to the start of this maintenance. Your data will not be recoverable if it is deleted during this process.

thanks!

John Roberts
Argonne National Laboratory
Desktop/Network Support
MCS/CLS/LCF
jeroberts@anl.gov

Written by Craig Stacey

May 5, 2014 at 2:43 pm

Posted in Uncategorized

Be diligent in protecting your account, data, and equipment.

Hey, just a reminder that this audit (mentioned previously here: http://mcssys.wordpress.com/2014/04/03/be-diligent-in-protecting-your-account-data-and-equipment/) is happening. We always expect you to be on your guard, so this is just a friendly reminder to pay extra attention.

Thanks!

Written by Craig Stacey

April 30, 2014 at 3:56 pm

Posted in Uncategorized

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